How many languages does Intercom support?

You can choose from up to 38 languages, including French, German, Spanish and Portuguese. This will change the language of your Messenger interface. For example, your ‘New Conversation’ button, team intro, greeting and ‘Powered by Intercom’ button will appear in the language you’ve chosen.

Does Intercom support arabic?

We currently support the following languages: Arabic, Bosnian, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, German (Formal), Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latviski, Lithuanian, Norwegian, Polish, Portuguese.

What is multi language support?

What Is Multilingual Support? Multilingual support extends the customer support experience to people who don’t speak English, or who are more comfortable conversing in another language. The service works by offering your customers a language choice when they call your support line or browse to your company website.

What is multilingual support?

How do I change my intercom language?

To do this, go to Articles, then under ‘Help Center’ on the left, select Collections, and switch to the language you’d like to add translations for: Note: If you don’t translate the name of the collection, it won’t appear on the home page of your Help Center.

What is MultilingualPress?

MultilingualPress enables you to create a network of WordPress Websites in different languages, without any performance loss and with easy and functional translation management! Running multilingual websites on scalable systems in WordPress can be a big challenge.

Is Polylang plugin free?

With over 500,000 installs, Polylang is the most popular multilingual plugin available on the WordPress repository. You can take profit of all its cool features for free. If you need more advanced features or Premium support, you might prefer buying Polylang Pro instead.

What is Localisation?

Localisation is defined by Gala as “the process of adapting a product or content to a specific locale or market”. It requires translation skills as well as a thorough knowledge of a country’s customs and culture.

What are the best alternatives to intercom?

This ticketing system when in use is provided by many tools that are also a great alternative to Intercom such as: Chat tools are offered by the help desk providers itself. Chat is now considered as one of the many features of the broad help desk.

Is intercom the only way to engage users?

Intercom helps you achieve a lot of different things, but it’s not the only way to engage with your user base. There’s a world of options out there if you dare to release yourself from the grip of Intercom – for example: You may be able to save half the money you spend on Intercom by switching to an alternative setup.

Do You need live chat or intercom?

You might just need live chat. An intercom alternative likely needs to help you manage: Lead generation Lead follow up Onboarding Customer support An Intercom alternative will hopefully include some of the following: On-site visitor messages, or Chat Prompts Live chat Help desk features Email automation

How do I merge conversations in intercom?

There is currently no way to merge conversations in Intercom. So if, for whatever reason, a customer opens different windows with the same request, they will end up having different agents replying (possibly differently) to their requests. The best example is Intercom’s own website. The support team usually takes a few hours to reply to a request.