Who is responsible for refund travel agent or airline?

Airlines will be equally responsible along with travel agents for refund in case of cancellation of tickets, Civil Aviation Minister Jyotiraditya Scindia said here on Thursday. He, however, refused to interfere in refund policy of airlines.

How long does it take to get a refund from a travel agent?

If a passenger is owed a refund, an airline, travel agent, or online travel agency must process it within seven business days if the passenger paid by credit card, and 20 business days if the passenger paid by cash or check.

How can I complain about a travel agency in India?

Contacting your travel agency is an option for you. You can let them know of your grievance and compensation. You may send a Legal Notice to them as well. In case of not getting any positive and satisfying response, it is advisable to file a Complaint against the Travel Agency in the Consumer Court.

Can I sue my travel agent?

The answer to your question is yes, you can actually sue your travel agent. At the end of the day, the more documentation that you have of what the travel agent told you, what the rates were going to be, and what you agreed to; Those are going to control any litigation.

Are travel agents liable?

Tour Operators and travel agents are responsible for ‘proper performance of the contract’, this means they can be held liable if aspects of the trip or holiday don’t go to plan, which can include the actions or inactions of subcontractors & suppliers.

Do you get your money back if a flight is Cancelled?

If your flight gets cancelled by the airline, you are entitled to receive either a full ticket refund or a new flight. If the flight is cancelled after you have already arrived at the airport, you are also entitled to care.

How do I make a complaint about a travel agent in Australia?

In Australia

1. Contact the business in the first instance and explain the problem.
2. If you’re unable to resolve the matter with the business, you should contact the industry body, advocate or ombudsman for dispute resolution, for example, the Australian Federation of Travel Agents or Airline Customer Advocate.

Can I sue a travel agency?

Who regulates travel agencies in India?

The Travel Agents Association of India (TAAI) is an organization formed to regulate the travel industry in India along organized lines and in accordance with sound business principles.

What are travel agents responsible for?

Travel agents sell transportation, lodging, and admission to entertainment activities to individuals and groups planning trips. They offer advice on destinations, plan trip itineraries, and make travel arrangements for clients.