Can I get a refund from Amazon if my package never arrived?

If you did not receive your package when it was supposed to arrive, you need to wait an additional three days after the due date and then request a refund. To check the status of your item, you can call Amazon customer service at 1-888-280-4331.

Is Amazon responsible for missing packages?

Amazon covers most stolen packages through its “A-to-Z” Guarantee Protection. But if you’ve waited two or more business days for a response or the seller is uncooperative, you can file a claim with Amazon and they’ll likely issue a refund. In many cases, retailers will quickly agree to send you a replacement item.

What happens if Amazon says delivery attempted?

Delivery Information If no one is at the address when delivery is attempted, we will leave the package in a secure location. We’ll make three delivery attempts on consecutive days. If the third delivery attempt is unsuccessful your package will be returned to Amazon for a refund.

What do I do if my Amazon package is stolen off my porch?

If you are now entirely sure that your Amazon package got stolen from the porch, you can directly contact Amazon. Chat with customer service to let them know the details of the issue. Amazon retailers should be able to send out new packages or can issue refunds to the customer.

How many times will Amazon attempt a delivery?

We’ll make three delivery attempts on consecutive days. If the third delivery attempt is unsuccessful your package will be returned to Amazon for a refund. You may find that the tracking will sometimes show that a package has been delivered, but you haven’t received it.

What happens if my Amazon package is not delivered?

If you encounter a problem with your package not being delivered, Amazon has an A-to-z Guarantee, which you can use to apply for a refund if you are eligible. In order to see if you qualify for an A-to-z Guarantee refund, the following terms have to apply:

How to claim a package on Amazon?

How to Claim a Package on Amazon 1 The seller will work together to find your product but even after that the Amazon package is not delivered then you can claim the A-Z guarantee… 2 For the same, simply visit your Amazon account, select the order and hit File/View claim. See More….

When can I apply for an Amazon lost package refund?

When Can I Apply for an Amazon Lost Package Refund? If you did not receive your package when it was supposed to arrive, you need to wait an additional three days after the due date and then request a refund. To check the status of your item, you can call Amazon customer service at 1-888-280-4331.

How to claim a-Z guarantee on Amazon?

And you can do it after the 15 days of the product says it’s delivered. The seller will work together to find your product but even after that the Amazon package is not delivered then you can claim the A-Z guarantee protection of Amazon. For the same, simply visit your Amazon account, select the order and hit File/View claim.