Can I get a refund if FedEx loses my package?

Here are a few things you need to keep in mind if you’re going to file a claim for FedEx lost packages. If the contents of the package cost less than $100, you can complete the entire form online and request a refund without documentation.

How long does it take FedEx to investigate a lost package?

FedEx is also pretty speedy. It normally takes just five to seven business days to resolve a claim. As the sender, recipient, or third-party, you’ll have 60 calendar days to file a claim for damaged or missing contents and up to nine months to file lost item reports.

Can you sue FedEx for a lost package?

Whoever paid FedEx can file a claim. By default, FedEx packages have up to $100 of protection from loss or damage. If the value is more than that, the shipper must “declare” that value, AND pay for additional coverage. Also, as part of the claim process, the shipper will need to submit proof of value of the contents.

What happens if my FedEx package is stolen?

FedEx coverage extends to lost and damaged packages, but there may not be anything that they can do if the package was successfully delivered and then stolen. FedEx tracks every package, box and container within its system at every handling change and up to and including the exact time that it is delivered.

What happens if my package is lost or damaged while shipping?

Too bad for you..UPS and FedEx will replace any lost or damaged item up to 99 dollars after that too bad. You agree to this when you ship (read the slip) however you can buy insurance to cover the value of your package if you desire. Most dont because the odds are in your favor that the package will get there intact if you use their packaging.

What documentation do I need to ship a package with FedEx?

Examples of necessary documentation are listed below (this is not necessary for orders valued under $100): Scan of FedEx® US Airbill, FedEx Ship Manager® printout, and/or FedEx Ground Pickup Record. Photos of package and damaged contents (if appropriate). Serial number (s) of damaged or lost merchandise.

Are You concerned about your packages being stolen?

You are not alone according to a report by Parks Associates 11 million Americans have had a package stolen and more than 33\% of Americans are concerned about their packages being stolen. NOTE: Neither of these options will help you get your package back, but they can help law enforcement better understand and map crime rates in your area.