Do Apple packages require a signature?

Apple chooses which carrier will deliver your shipment, and some of our shipments require a signature. Your Shipment Notification email will tell you whether a signature is required. The carrier may also require a signature at their discretion.

Does Apple charge your credit card right away?

When Apple charges your account. Apple receives authorization to charge your account prior to shipping your item(s). However, your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement.

Does Apple leave packages at the door?

If you did not pre-sign for your package through Apple, and you were unavailable to provide a signature, the carrier will leave a Delivery Notice on your door after the first delivery attempt.

What happens if I miss my Apple delivery?

What happens if my delivery goes missing or is damaged? In case of any problems with your delivery, Apple will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you.

How long do Apple orders take to deliver?

1-3 days
Standard Delivery. Delivered within 1-3 days after your item is shipped.

Where do Apple online orders ship from?

Apple, which typically ships gadgets from regional warehouses or directly from China, has started shipping iPhones, Macs and iPads from US-based retail stores, Bloomberg reports, citing people familiar with the matter.

How long does it take Apple to process an online order?

Apple processes orders in approximately 45 minutes from the time you place your order. In stock products take the least amount of time and can be shipped on the same day or the following business day. Custom configurations can take one to four weeks, depending on the demand.

What happens if Apple does not deliver the product I ordered?

Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full.

How much does it cost to get something delivered from Apple Store?

In most metros, we offer same-day scheduled courier delivery of eligible in-stock items from an Apple Store. The two-hour delivery fee is $9. Subject to availability. Pick up your items easily and safely.

How do I get an invoice for an apple purchase?

View or Print Invoice. Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice.

How do I return an item purchased through Apple?

If you are unable to cancel your item online, you may be able to return it. To see if your item is eligible for a return, refer to the Returns & Refunds help page or speak with an Apple Specialist at 1‑800‑MY‑APPLE. Once an item is shipped or picked up, Apple will create an invoice for your order.