How do I complain about a railway parcel?
Table of Contents
- 1 How do I complain about a railway parcel?
- 2 How can I file a case against Indian Railways?
- 3 What are railway claims?
- 4 What is the parcel charges in train?
- 5 How can I contact Railway Minister?
- 6 Under what circumstances does Railway pay compensation?
- 7 How can I claim compensation for delayed train in India?
- 8 Can a delay in filing a railway claim be condoned?
- 9 What is the time limit for collecting parcels from railway stations?
- 10 Can I book parcelparcel in trains?
How do I complain about a railway parcel?
Passengers can also Lodge their Complaints Through ‘Sms’ The passengers who want to complaint or make any suggestions may download the Mobile App from the URL http://www.coms.indianrailways.gov.in/. The passengers can also file their complaints and suggestions on the web page http://www.coms.indianrailways.gov.in/.
How can I file a case against Indian Railways?
Although Complaints can also be lodged to the railway through social media.
- A passenger can file complaint or suggestion directly by calling 138.
- If you have any security related complaint then you can call 182.
- If you want to file a complaint through your mobile via sms, you can send a complaint to 91-9717680982.
Under which of these circumstances will the railways not be liable to pay compensation?
Liability after termination of transit (Section 99 of the Railways Act, 1989). If the consignment is not taken delivery of within 7 days of the termination of transit, no liability whatsoever will attach to the railway.
What are railway claims?
Railway Claims Tribunal The substantive liability of the Railway Administration for loss, destruction, damage,deterioration or non-delivery of goods entrusted to them for carriage and for death or injuries or loss to a passenger in a railway accident or untoward incident is laid down in the Railway Act – 1989.
What is the parcel charges in train?
Parcel Rates Scale – Luggage
| Distance slabs (Kilometres) | 51 – 60 Kgs Rs. | |
|---|---|---|
| 1 | 50 | 28.35 |
| 51 | 60 | 30.38 |
| 61 | 70 | 32.4 |
| 71 | 80 | 34.43 |
What is the new railway helpline number?
139
According to the Railway Ministry, as the new helpline number 139 will take over all the existing railway helpline numbers, it will be easy and convenient for the passengers to remember this number and connect with the national transporter for all their requirements during the train journey.
How can I contact Railway Minister?
Ministry Of Railways – New delhi Address , Phone number , Website Details
- Ministry Of Railways Head Office Address : Room No 239,Rail Bhawan Raisina Rd CP. New delhi-110001. India .
- Ministry Of Railways Phone Number : (011)- 23381213/ 23386645.
- Ministry Of Railways Website : www.indianrailways.gov.in.
Under what circumstances does Railway pay compensation?
When in the course of working a railway an untoward incident occurs, then whether or not there has been any wrongful act, neglect or default on the part of the railway administration such as would entitle a passenger who has been injured or the dependent of a passenger who has been killed to maintain an action and …
How do I claim compensation for a delayed train?
You can claim compensation by visiting the train company’s website – most have online forms you can use. You’ll probably need to upload a picture of your ticket. You can write them a letter if you’d prefer. You’ll need to give details of your journey, and send your original tickets.
How can I claim compensation for delayed train in India?
Know the rules applicable in case of train delays: In such cases, the passenger needs to file a TDR to get a refund. On the other hand, if you have suffered a major loss due to the train delay, you can lodge a complaint with the National Consumer Disputes Redressal Commission (NCDRC) for compensation.
Can a delay in filing a railway claim be condoned?
The delay can be condoned by the Railway Claims Tribunal under Section 17 (2) of the Railway Claims Tribunal Act, if the applicant satisfies the claims Tribunal that he has sufficient cause for not making the claim application within the prescribed period. http://www.judis.nic.in f 3
How do I complain about a parcel on the railway?
One can contact the Railway Parcel Enquiry Office at 011-23303850, 011-23384416 or 011-23303858 or by dropping an email of queries and complaints at [email protected] and [email protected].
What is the time limit for collecting parcels from railway stations?
Parcels can be collected within 10 hours of working of Railway Parcel department after unloading of all parcels on notified stations. In the case of other than notified stations, parcels can be collected within 18 hours after unloading.
Can I book parcelparcel in trains?
Parcel booking is normally allowed in all passenger trains. Besides there are a number of Parcel Special trains also comprising only of Parcel Vans, whose details are available on the Railways website. Q3) How should I pack my parcels?