How do I make a complaint to Apollo Pharmacy?

A customer can reach out to this helpline on 18605000101. This customer care helpline is also listed under the following category, namely Customer Care, Apollo Pharmacy.

Is Apollo Pharmacy genuine?

It is India’s first and largest branded pharmacy network, with over 4200 plus outlets in key locations. Accredited with – International Quality Certification, Apollo Pharmacy offers genuine medicines round-the-clock, through our 24-hour Pharmacies. Apollo Pharmacy also provides customer care any time of the day!

How do I get a refund from Apollo Pharmacy?

If your order is eligible for a return, you can raise a return request within 48 hours from the date of delivery. All returns are reviewed for eligibility and refund is subject to review and verification by Apollo 247 team.

How do I track my Apollo pharmacy order?

To track your order, just click on ‘Buy Medicines’ followed by ‘My Orders’. Then select the order and click on ‘Track Order’. The status of your order will be shown to you. Can I use prescriptions other than Apollo’s to order medicines from Apollo Pharmacy?

How do I cancel my Apollo Pharmacy account?

Members may opt-out of communications by contacting customer care at 18605002917 or sending “APOLLO UNSUB” to 9071300112.

How do I cancel an order from Apollo Pharmacy?

How To Cancel Orders In Apollo Pharmacy?

1. Visit the ‘Buy Medicines’ tab on the home page and click on the ‘My Orders’
2. Select any recent order, and you will be directed to the order page.
3. Click the Vertical Icon (⁞) and then on the ‘Cancel Order’ tab.
4. A dialogue box will now appear on the screen.

How fast does pharmacy deliver?

We generally deliver orders within 1-7 business days depending on your address. Check for the estimated delivery date when you place the order.