How does Metro coin work?

So, a metro token has the following information: From where the user is entered and available balance. When you swipe it at the AFC gate, it checks for validity. If it is valid for exit or entry, then the gate will be opened, otherwise, it commands the user to go to customer care.

How Chennai Metro token works?

# Passengers can purchase tokens from all Ticken Vending Machines in all Metro Stations. When it beeps or an arrow shows, the flaps will open to let passengers pass through. Token will be retrieved when you exit at your destination.

What is Metro automatic gate?

Automatic Gates: The Automatic gate permits entry to a passenger when a valid ticket (contactless token or smart card) is presented by the passenger at the designated place on the gate.

Can we carry alcohol in Chennai Metro?

In Chennai metro, com- muters are also not allowed to carry unsealed liquor bottles. But those purchased from duty free shops and are properly sealed are allowed to pass through baggage scanners at the stations.

What is Metro QR?

The QR code ticketing system will reduce the social contact Namma Metro. Credit: DH Photo. According to the architecture of the new system, a new app will allow passengers to book tickets in QR Code form displayed on the mobile phone.

How do you get a MetroCard?

You can buy MetroCards by using a MetroCard ticket machine, which are in most subway stations. MetroCards are also available at selected local merchants, at our mobile service vehicles, and through employers with pre-tax transit benefits programs.

Does Metro still accept tokens?

The Metro operator had discontinued tokens in the wake of the Covid-19 crisis and promoted contactless travel by making smart cards mandatory. While regular commuters did not mind it, many others, especially those taking single trips, felt the option of tokens should not be taken away.

How do you use a metro ticket machine?

How to Use a METRO Ticket Machine Make your selection using buttons next to the screen. Select a ticket/pass type. Insert payment. Machines accept credit cards, coins and $1, $5, $10 and $20 bills. Pick up your ticket/pass(s) and/or change from the tray at the bottom of the machine. Note: tickets/passes are valid from the time of purchase.

What is a ticketing system and how does it work?

A ticketing system helps you identify and segment these cases so that a designated task force can quickly address them in bulk. Another benefit of the ticketing system is the centralization of information. The tickets are all stored into one software that can be searched and referenced for future cases.

What is the best way to keep track of tickets?

Ticket log: Once a ticket is received, the next step is to log it. This could be as simple as a spreadsheet that lists incoming tickets by timestamp, but the important thing is that IT has an organizational system in place so that no ticket gets overlooked.

What is omni-channel ticket management system?

An omni-channel ticket management system enables just that. The customers get the freedom to raise a complaint from any medium – voice, email, social media, etc. The HMS empowers the agents to create tickets irrespective of the channel through which it hits the CRM. Learn why WhatsApp is THE channel for Customer Support!