How long does a company have to ship your order?

The 30-Day Rule for Shipping Goods The 30 Day Rule requires that when a business advertises shipping its goods within a certain time frame, the business must have a reasonable basis for stating so. If you don’t make a statement regarding shipping time, you must ship within 30 days–thus, the 30-Day Rule.

What do I do if my order doesn’t arrive?

Contact the seller to ask them to redeliver the item. This should be done if the item was never delivered or did not arrive within the expected time. Ask the seller for a refund and cancel the order.

What are my rights if goods are not delivered on time?

Under the Consumer Rights Act, you can ask the seller to deliver the item again if the item wasn’t delivered either: by an agreed date. within a reasonable time – usually within 30 days.

How long does a company legally have to refund your money?

So what is the time limit a company has to give you your money back? You’ve guessed it—it depends. You usually have to demand a refund between 30 and 60 days, and a chargeback even up to 120 days with some credit cards.

What is delayed shipping?

Delayed Shipment means any order that is not completed, packaged and physically on the shipping dock ready for shipment by the Shipping Date confirmed by TSI.

Can I get a refund for a lost order?

We are unable to refund lost orders reported to us more than 90 days after the shipment date. If you have specific questions about your order, feel free to contact Customer Service for further assistance. Please be sure to include your Order Number when you write in to us. Can I track my order after it has shipped?

What should I do if I don’t receive my order?

You should receive an e-mail from us acknowledging your order about an hour after placing it. If you don’t receive an e-mail from us, please contact Customer Service . If you have not received your order within 30 days of its shipment date, please contact Customer Service immediately.

What if I Can’t Find my order number?

If you can’t find your order number, contact us. Important: If you checked out as a guest and need a VAT invoice, contact us. Go to your Google Store Order history. On the left side of the screen, sign in to your Google Account. Choose the order that you want to review.

What happens if you can’t ship my order?

Should we be unable for any reason to ship any of the items in your order we will credit the amount of that item plus any applicable tax and shipping costs back to the same credit card used for the original order. More questions? Go back to the main Help & Customer Service page or send e-mail to customer service .