Is AliExpress reliable 2021?

AliExpress is legit and safe. AliExpress’s escrow system makes it become a safe and reliable website both for customers and sellers. In case your package arrives damaged or lost, you can get a refund as AliExpress has a secure buyer protection system.

What do I do if I get scammed on AliExpress?

Open a dispute. You have to wait a minimum 10 working days after the package is mark as shipped. Then you have 5 working days to deal with the seller then if no agreement after that 5 working days Aliexpress will step in and make a “fair” decision in 3 working days.

What is AliExpress and how does it work?

Instead, AliExpress is a marketplace that allows independent small businesses and factories in China to sell direct to individual customers worldwide. It’s also interesting to note that mainland Chinese citizens cannot purchase products directly from AliExpress.

How do I contact AliExpress customer service?

To contact AliExpress customer service: Go to www.aliexpress.com in your web browser and log in. Scroll to the bottom of the screen, and under “AliExpress Information”, click Customer Support. Start by clicking the general category that your question most relates to, at the top. Then, move your

What is AliExpress’s return policy?

AliExpress guarantees that if your product doesn’t arrive on time or as described in the listing, you can get a full refund. In fact as a buyer, you don’t have to do a thing. You are protected no matter what you buy on the platform as long as you make your purchase directly through AliExpress.

What to do if your AliExpress order is not working?

1 You first contact AliExpress support to report the problem with your order. The seller will also be notified and has the option to rectify the situation. 2 If the seller is not willing to help, then you can open a dispute with AliExpress. 3 If the seller does not respond to the dispute, then AliExpress will return your money.