Guidelines

What does pending from bank end mean in the IRCTC site?

What does pending from bank end mean in the IRCTC site?

IRCTC, known as the Indian Railway Catering and Tourism Corporation, is the arm for e-ticketing of Indian railways. In such a situation, you may face the IRCTC pending from the bank end issue where money got deducted from the bank, but the ticket was not booked.

Does IRCTC refund money?

If the train is marked as “CANCELLED” in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.

How long does it take to get refund from UPI?

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Keeping calm and setting realistic expectations

Credit / Debit Cards UPI
Min. refund time 5 days 2 days
Max. refund time 10 days 7 days

What is booking pending in IRCTC?

After entering the password on IRCTC page, you are taken to the ‘Booking Summary’ page for the booking and the status there shows “Booking Pending”. In this case, we have not yet received the booking status from IRCTC. You are advised to wait for 15 mins to know the booking status.

How can I get refund from IRCTC app?

According to IRCTC refund rules, you can get a refund for e-Tickets booked online through the IRCTC platform (website or mobile app) by cancelling them online. Applicable cancellation fees will be deducted from the amount and the refund will be made to the account through which you had made the payment.

How can I get refund from IRCTC agent?

The OTP will be sent as an SMS on the registered mobile number of the passenger provided by him/her to the agent at the time of booking. The customer will be required to share the OTP with the agent who booked the ticket, for getting the refund amount.

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How can I refund my online payment?

How To Process a Refund

  1. Access Folio tab.
  2. Click on the gear icon next to the transaction made through the gateway in myfrontdesk.
  3. Click Refund transaction.
  4. Enter the amount to be refunded (by default it will be the full amount of charge), but you can change it if you are processing a partial refund.
  5. Click Process Refund.

How can I get refund from Irctc?

Write your refund request to [email protected]. Further you can directly post letter to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi – 110055. Remember to mention your transaction ID also, if you have it.

What are the cancellation and refund rules for IRCTC trains?

Cancellation and Refund Rules for IRCTC Trains E-Ticket booked for IRCTC Trains can be cancelled online and refund will be granted by the system as per IRCTC Refund Rules, as follows: 1. Cancellation Charges for Confirmed Tickets The amount deducted is based on the time of cancellation and the status of your ticket at the time of cancellation.

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Is there any time limit for IRCTC to refund bank charges?

However your bank charges will not be refunded. Irctc doesn’t claim any time limit for refund as it varies from bank to bank and usually takes 2-3 working days. I use SBI internet banking and have got all my refund within 3 days.

Can I get refund of fare on Rac e-tickets?

No refund of fare shall be admissible on RAC e-tickets is case the ticket is not cancelled or TDR not filed online upto thirty minutes before the scheduled departure of the train.

What is the refund policy for online ticket cancellation?

Cancellation would be confirmed online and the refund would be credited back to the account used for booking as for normal Internet tickets. If there is any partial cancellation of ticket, please ensure that a fresh e-reservation slip (Electronic Reservation Slip) is printed separately as done for the original ticket.