What happens if item arrives after refund?

If your item arrives after you’ve received a refund If this happens, you should get in touch with the seller and try to reach an agreement on what to do next. You can choose to either: Return the item and keep the refund. Keep the item and arrange to reimburse the seller.

Will USPS reimburse for lost package?

You can receive a refund for mail that is lost or never delivered to its final destination as long as the package is insured. Collect on Delivery (COD) items, registered mail with insurance, Priority Mail Express, and other insured mail services are eligible for refunds via the USPS claim service.

Does eBay side with buyer or seller?

This is a massive problem with eBay – as we have previously highlighted – and, in short, the seller protections designed to stop this happening often do not work. In cases like this, eBay invariably sides with the buyer – even in the face of clear evidence like yours. Fraudsters know this and use it to their advantage.

What do I do if my package is lost?

To clarify – once you determine the package is truly lost, you need to refund the buyer ASAP. You do not wait for any USPS claim as that is not your buyer’s issue, but yours, to settle.

How do I return an item that has been refunded?

You need to contact the seller. That will tell you what to do next. It would depend on the agreement reached when the refund was issued. If they say if the item shows up you can keep it then you keep the item and don’t repay. If they ask for the item back or payment if it arrives then you should either return payment or the item.

Can I get a refund on a package that is marked delivered?

You should not refund a package that is marked delivered. If it disappears en route (before it is marked delivered), it is the seller’s responsibility. If it disappears after it is marked delivered by the carrier, it is the buyer’s responsibility.

Do you send another package if buyer refuses to return it?

For very small purchases, I send another. For larger purchases, I either replace or refund, depending what the buyer wants and then politely ask the buyer to write Refused on the original package when it shows up (I point out to the buyer that this way they don’t have to pay any return postage).