FAQ

What is a convenience fee for concert tickets?

What is a convenience fee for concert tickets?

A convenience fee, also called a surcharge, is an additional cost added to the final amount of a transaction. Usually this cost is part of an online experience, like when purchasing movie or concert tickets. It can also be charged in order to cover any processing costs.

How long does it take Ticketmaster to process tickets?

Get your tickets within 10-14 business days. Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they’ve been printed.

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Why do they charge convenience fee?

Convenience fees are charged by businesses to cover the cost they pay to payment processing companies for when a customer pays by credit card. All businesses have to follow the policies of payment processing providers and government laws when it comes to convenience fees and surcharges.

Can you avoid convenience charge?

“In India Most of Travel portals Charge Convenience fees ( like booking Charges) , which are around 5 to 10\% of fare.” And you can avoid such charges by booking directly with the airline. All airlines in India charge convenience fees ranging from INR 75 to 150 per passenger depending on mode of payment.

What does order in progress mean on Ticketmaster?

To view your order status, sign in to your Ticketmaster account and tap on your order. One of the following status updates will appear: In Progress: Your order is being processed and displays the estimated date you’ll receive your order. Completed: Your order has shipped.

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What are convenience fees and order processing fees?

Order processing fees are another type of convenience fee. However, instead of being determined by the ticket price, they’re charged for every order. That means that you can buy fifteen tickets at once and pay fifteen convenience fees, but only one total processing fee. The delivery fees are determined by the venues.

How does Ticketmaster make money from the order processing fee?

In some cases, Ticketmaster’s order processing costs may be lower than the order processing fee. In those cases, Ticketmaster may earn a profit on the order processing fee. In both cases, these fees are collected by Ticketmaster and typically shared with our clients. Delivery options are determined by our clients and can vary from event to event.

What is the processing fee for in-person ticket purchases?

The processing fee offsets the costs of ticket handling, shipping and support and as a result, the processing fee is generally not charged on in-person box office purchases. In some cases, Ticketmaster’s order processing costs may be lower than the order processing fee.

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What is the difference between the service charge and processing fee?

Unlike the service charge, which is added to each ticket, the processing fee is charged once for each order. The processing fee offsets the costs of ticket handling, shipping and support and as a result, the processing fee is generally not charged on in-person box office purchases.