What is relation between quality and productivity explain with suitable example?

D. Productivity can be defined as the ratio of total output to total input (raw materials, man-hours, capital cost, etc.). Quality is a measure of excellence and can be defined as the overall performance (reliability, durability, serviceability, etc. ) as compared to customer expectations.

How does quality affect productivity?

Higher quality goods take more time and labor and higher quality raw material to produce, so a drive to greater productivity almost always means a diminution of quality. High quality of input (use small amount less defect or reject) may lead to have high output and result on high productivity.

How are productivity and quality management related?

Productivity and Quality Management : Chapter 18 SUMMARY: Productivity is a tool of measurement that determines the efficiency of the organization in terms of the ratio of output produced with respect to inputs used. Quality is conformance to requirements.

What is the difference between productivity and quality?

The main difference is that the focus of the productivity definitions is efficiency (or as many outputs as possible for a given unit of inputs), while for quality the main focus is service or output quality and customer satisfaction.

Why quality and productivity is important?

Productivity and quality are two of the most important and closely interlinked objectives of enterprises and are indicators of their performance. As an efficiency measure, high productivity implies that production inputs are fully utilized and that waste is minimized.

How do you balance quality and productivity?

Striking the right balance

1. Look at quality and productivity side by side in a performance dashboard or scorecard. Inevitably you’re going to have some agents that excel in quality but not productivity and vice versa.
2. Replicate what your stars are doing.
3. Embrace canned responses.
4. Improve your tools and technology.

How does quality improve productivity?

Using quality management system techniques such as process mapping, benchmarking and Cost-benefit analysis, you can achieve regular improvement in all your work-flow processes. Improved productivity results in fewer defects, fewer delays and reduced costs.

How can improve productivity and quality?

What is more important quality or productivity?

However, the importance of quality and productivity must be proportionate for best results. You will require a faster approach that guarantees productivity, but also demands quality. However, if the task is more on the quality side, you need to dedicate all the time and resources necessary to achieve this.

Why is quality and productivity important?

Which is more important productivity or quality?

What should we focus while working quality or quantity?

If you finish things last-minute, you know the power of deadlines to eliminate procrastination. Thus, if we focus on quality (without a deadline), we invite procrastination. Instead, focus on quantity of work with reasonable deadlines so that you can produce more work.

Productivity is affected by poor quality. If quality is not a proactive measure, employees will spend most of their time removing and reworking defective products. This impedes productivity and diminishes product quality.

How does quality affect profitability?

Quality affects all aspects of a company from productivity to profitability. It can affect the public perception of the company and customer satisfaction. In general, quality is a primary component that should be considered by the leadership of every company that wants to be successful in their industry.

What is quality and Productivity Management?

Productivity and Quality Management : Chapter 18. SUMMARY: Productivity is a tool of measurement that determines the efficiency of the organization in terms of the ratio of output produced with respect to inputs used. Various factors like technology, plant layouts, equipment, and machinery affect productivity.

What is productivity formula?

The productivity formula is a basic measure of the productivity of an economy, industry, organization, team or individual. Productivity is typically used as a measure of labor whereas efficiency is used to measure business processes, machines and automation. The productivity formula is expressed as:productivity = output / input.