What is role of technical specialist in IBM?

Key Job Details Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape.

What is technical service specialist?

A Technical Support Specialist is hired by a company to oversee and maintain their computer hardware and software systems. Their skills are an asset to the company, as they aid in resolving technical issues concerning customer’s accounts or company software infrastructure.

What is senior IT support?

They help with software and hardware problems and everything in between. Technical support specialists work at computer stores, tech companies, and pretty much any business where computers are used. Senior tech support may also assist junior staff in resolving troublesome problems.

What is the responsibility of technical support specialist?

Technical Support Specialist Job Responsibilities Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.

What are the skills of a technical support specialist?

Technical Support Specialist skills and qualifications

• Network design and implementation.
• Exceptional vendor relationships.
• Outstanding knowledge of software maintenance.
• Excellent problem solving and analytical skills.
• Load balancing and scalability.
• Database performance modification.
• Process improvement.

How much does an IT Support Engineer make at Amazon?

Amazon Salary FAQs The average salary for an IT Support Engineer is $63,749 per year in United States, which is 2\% lower than the average Amazon salary of $65,328 per year for this job.