What is the role of service desk in Wipro?

Job Description Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints. Responding in a timely manner to service issues, request, and take care of the complete operations.

What is service desk interview questions and answers?

Service desk Interview Questions

• What do you mean by the Service help desk?
• What are all the different forms of help desk available?
• Name a few self-management skills for a service help desk analyst?
• How important IT skills are in Help desk service and how you keep yourself updated with those skills?

What is technical service desk job?

Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queries and addressing system and user issues in a timely and professional manner. Browse our help desk support job openings.

What is the salary of service desk in Wipro?

The typical Wipro Service Desk Analyst salary is ₹2,71,034 per year. Service Desk Analyst salaries at Wipro can range from ₹2,00,000 – ₹5,41,089 per year.

Is Wipro Service Desk job good?

Awesome experience. Worked as helpdesk coordinator in Wipro and had an Awesome experience working with the company. Good atmosphere with very good campus with many facilities.

Is there any bond for Wipro Service Desk?

For instance, Wipro gets a legally enforceable bond signed by all fresh campus hires that says they will not quit in the first 15 months. In case they do, they have to pay the company a sum of Rs 75,000.

Is Wipro service desk job good?

How to prepare for Wipro technical job interview?

If you are preparing Wipro Technical job interview and not sure which questions are likely asked in interview, we suggest you to go through Wisdomjobs interview questions and answers page to crack your job interview. Wipro Technical is selecting the candidates on all technical skills.

What are technical interview questions?

Technical interviews typically include behavioral questions, situational questions and technical problem-solving questions.During the technical interview, the interviewer will assess your technical knowledge, skills and abilities as they relate to the needs of the specific job you are applying to.

What is a service desk?

Ans: A service desk is an information centre that gives a single point of contact (SPOC) among an organization and its customers, employees, and business partners. The goal of a service desk is to guarantee that users get relevant help in a timely fashion.

Do service desk analysts need it skills?

Ans: Yes, service desk analysts need IT skills because this service desk analyst gives technical support, so we need to make sure to have IT skills. 32Q) What is the difference between RAM and ROM?