Where does the refund money go from IRCTC?

IRCTC Refund Rules for Cancelled Trains Passengers with e-Tickets will get the refund credited to the account that they had used for booking.

What happens if money is not refunded by IRCTC?

In case there is a system or network failure at banks end or at the payment gateway before remitting ticket booking amount to IRCTC may form a situation of ‘settlement failed and ticket not booked’. The amount is with the bank. The bank will refund the money after due verification.

Does IRCTC refund to credit card?

Indian Railway Catering and Tourism Corporation Ltd. IRCTC will process the refund claim with the Railway Administration and refund granted by the Railway shall be credited to your credit card account. Refund claims under above clause may require at least 90days or more for processing.

Why are tickets not booked?

When payment is settled but ticket not booked This case occurs when passenger opted for particular berth at the time of booking and ticket is not booked due to unavailability of berth. Network failure can also be a reason. In such a scenario, the amount is credited back on the next day to the respective bank.

Will I get refund if chart is prepared?

E-tickets cannot be cancelled after chart preparation. You can file a TDR and track the status of the refund through the tracking service provided by IRCTC.

What is the refund policy for railway e-tickets booked through IRCTC?

Only IRCTC authorised agents are permitted to book reserved rail e-tickets to the customer OTP based refund for cancelled tickets or fully waitlisted dropped tickets will be processed only if the ticket is booked through IRCTC authorised agents. Refund of Tickets booked before and after the implementation of GST are following .

How can I get my refund from IRCTC after 1 week?

Just check the bank account or failed transaction history after login in IRCTC. A duration of 7 days has been prescribed by irctc for refund. Mostly within 2 or 3 days the refund is done. If after 1 week, refund is not credited to account, you should be serious.

What if the ticket has not been booked?

If you have faced an issue in which the ticket has not been booked even after the deduction of booking amount from the respective credit card, debit card, bank account linked with the net banking, mobile wallet.

How to get a refund for a cancelled or dropped ticket?

The customer/passenger will be required to share the OTP with the agent who booked the ticket, for getting the refund amount. Through this user friendly facility, passenger will come to know about the exact refund amount received by agent on his behalf against cancelled ticket or fully waitlisted dropped ticket.