Why does Royal Mail say an update will only be provided when we attempt to deliver your item?

Royal Mail confirmed on Twitter: ‘It means exactly that. It’s not a trackable service & will only receive an update when delivered. ‘ So, unfortunately there is not much you can do if you are waiting for a package with this update, you will just have to wait until it arrives.

How often do Royal Mail lose letters?

About 14.4 million items of post are lost every year, with 60 per cent simply put through the wrong letterbox. Postwatch said that it had received 2,000 complaints over the past year about misdelivered mail.

Why does Royal Mail say item retention?

If you package tracking has “Retention” status, it is either stuck at the custom for inspection or the package was delivered but you were not there to receive it. You should have received a slip/note from the postal office with instructions on how to retrieve the package.

How reliable is the Royal Mail?

‘These show more than 99.93 per cent of the 22 billion letters Royal Mail handles annually are delivered safely to the correct address, and the quality of service our postmen and women are delivering to customers is the best on record.

What percentage of mail gets lost UK?

Royal Mail figures are usually 1 in 1000 – that’s 0.1\%. Reported lost we get more like 1\% – however most of those are returned by the post office uncollected.

What does shipment retained mean?

If your package is in “Retention” it normally means that it is being held at the local post office and waiting to be picked up. Please contact your local postal service to arrange for picking up or redelivering of the package to your address.

Does in transit mean out for delivery Royal Mail?

If the tracking status is “In Transit” it means that it is on its way to the final destination. The parcel in fact has to through the different branches of the carrier’s network before being delivered to the recipient.

Why does the Royal Mail Ask for a signature on delivery?

They actually only do that for one particular service. Its called Royal Mail Signed for (used to be Recorded Delivery). The reason why they post that message is those items are only scanned on acceptance at the Post Office and on delivery, whereas all other tracked services are scanned at multiple points.

What does it mean when Royal Mail says tracking status?

Royal Mail Tracking Status Meaning. When you send mail with Royal Mail using a tracked service, your item gets scanned at various points in its journey. Advised – As soon as Royal Mail have the details about a parcel being sent in their systems the tracking results will state ‘Advised’.

Does Royal Mail offer online delivery confirmation?

Online delivery confirmation is available on Royal Mail 1st Class parcels. This isn’t a tracked service. Information will only be available online at the point we try to – or successfully – deliver your item. Guaranteed next day parcel delivery.

What is Royal Mail Special Delivery guaranteed?

When it’s simply got to be there, Royal Mail Special Delivery Guaranteed® offers timed delivery by 9am or 1pm next day with inclusive tracking and signature on delivery. Saturday delivery is available for an additional charge. Follow your parcel’s progress from start to finish with online tracking and signature on delivery.