Why is US cellular service so bad?
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Why is US cellular service so bad?
The bad: U.S. Cellular only has 10.27\% coverage on their primary network. They don’t have any unlimited data plan options and their data slows to 2G speeds when you reach your limit. Their plans are relatively expensive considering you don’t receive any perks like a subscription to Netflix, Hulu, or HBO.
What is the lowest rated cell phone customer service?
Mobile network operators have significantly lowest satisfaction scores of the three options, with a 73 overall.
- T-Mobile led the pack with an ACSI score of 76.
- U.S. Cellular and Verizon followed closely behind at 74.
Why do people switch wireless carriers?
One in five (19\%) of Americans who provided a reason for switching carriers say they did so to get access to better internet and mobile data quality and 17\% say they did so for a better service plan(for example to get a higher volume of texts or voice calls). …
Which cell phone carrier has the most dropped calls?
Verizon has ranked No. 1 for having the fewest call issues for 13 consecutive years. Verizon Wireless customers reported the fewest call issues in 2020, followed by AT, T-Mobile and Sprint, J.D. Power’s 2021 Wireless Network Quality Study found. Verizon has ranked No.
What is the highest quality phone?
The best phones you can buy today
- iPhone 13 Pro Max. The best phone overall.
- Samsung Galaxy S21 Ultra. Samsung’s best phone.
- iPhone 13. The best phone for the money.
- Google Pixel 6. The best Android experience for a great price.
- Google Pixel 5a. The best budget camera phone.
- iPhone 13 Pro.
- OnePlus 9 Pro.
- Samsung Galaxy S21.
How do I complain to US Cellular?
U.S. Cellular complaints contacts
- Call Customer Care on 1 (888) 944-9400.
- Visit Customer Care Contact Form.
- Call Headquarters on 773-399-8900.
- Tweet U.S. Cellular.
- Tweet U.S. Cellular.
Is Verizon worse than T-Mobile?
Verizon wins the coverage battle over T-Mobile’s network, but then again, Verizon wins the coverage battle against every provider. Expect reliable coverage with either carrier, but Verizon goes above and beyond, especially in rural areas.
Is Verizon network good?
In the latest RootMetrics network report, Verizon’s network won or shared first place in all 6 categories tested, including overall network performance, reliability, speed, data, call and text. That means Verizon has now received more awards for network quality than any other provider: 22 times in a row for 11 years.
What is the worst cell phone carrier to have?
Five Worst Cellphone Carriers 1 Verizon Wireless. It should surprise no one that the largest US wireless carrier (by number of subscribers) would also be one of the least liked. 2 AT. 3 Sprint. 4 T-Mobile. 5 US Cellular.
Is it bad to call T-Mobile?
Just be kind and courteous when you call, and don’t ruin it for everyone. T-Mobile is the smallest of the major US carriers, and as such most of your concerns about them revolve again around coverage, availability, dropped calls, no data, and other infrastructure-related issues. However, there’s another dimension to T-Mobile’s issues.
Does US Cellular still do customer service like a small company?
A couple of you saved some ire for little old US Cellular, complaining that for a company that wants to play with the big carriers, it still seems to do customer service like a small company—that is, poorly.
What are the most common complaints about cellphone plans?
Among some of your most common complaints were dropped calls, terrible reception, dead zones, terrible rate plans, and ridiculously high prices, especially for fees and upgrades or changes.